Introduction

RAD Polokwane (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

   a. Personal Information

       When you:
       Submit a contact form
       Book a service
       Submit a bike enquiry
       Participate in events
       Provide testimonial information

       We may collect:
       Full name
       Email address
       Phone number
       Vehicle/bike information
       Any message you submit

   b. Automatically Collected Information

       When you browse our website, we may automatically collect:

       IP address
       Browser type
       Device type
       Pages visited
       Time spent on pages

        This is collected via cookies and analytics tools.

How We Use Your Information

We use your information to:
Respond to enquiries
Process service bookings
Manage event registrations
Improve our website and services
Communicate promotions or updates (if you consent)

We do not sell your personal information to third parties.

Cookies

Our website uses cookies to:
Improve user experience
Enable website functionality
Collect analytics data

You can disable cookies in your browser settings.

Data Sharing

We may share information with:
Payment providers (if applicable)
Service providers assisting in website hosting or email services
Legal authorities if required by law

We ensure that any third parties comply with data protection standards.

Data Security

We implement reasonable technical and organisational measures to protect your information from:

Unauthorized access
Data loss
Misuse
Alteration

However, no online transmission is 100% secure.

Data Retention

We retain personal information only as long as necessary to:

Fulfil the purpose it was collected for
Comply with legal obligations

Your Rights (POPIA)

You have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your personal information
Object to processing of your data

To exercise these rights, contact us at:

📧 info@radpolokwane.co.za
📞 015 297 0095

Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time.
Any updates will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy, please contact:

RAD Polokwane
Email: info@radpolokwane.co.za
Phone: 015 297 0095
Address: 103b Schoeman Str, Polokwane, Limpopo